Personal information protection policy

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Services Residents Application for Access to a Document

Application for Access to a Document

Among other things, the Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information:

  • gives you, in principle, the right of access to all documents that the Town holds to carry out its duties;
  • makes provision for a series of restrictions to the right of access;
  • requires the Town to protect the confidentiality of personal information contained in the documents it holds;
  • applies only to documents that exist when the request is made. The request must be for the document as it exists and may not require any computation, comparison or manipulation;
  • applies to documents irrespective of their form (paper, computerized, audio, video, etc.);
  • applies only to documents; it does not confer a right to information or explanations.

The Cities and Towns Act provides that all documents contained in municipal archives are public.

Submit a Request

Your request may be made orally or in writing. However, if you are not satisfied with the decision of the person in charge of access to documents, only a written request allows you subsequently to apply to the Commission d’accès à l’information to have the decision reviewed.

At a minimum, the request must include:

  • The last and first names of the requester;
  • The requester’s complete contact information (mailing address and telephone numbers);
  • An accurate, detailed description of the requested document.

The Town invites you to make your request directly online by completing the application for access to a document.

You can also submit your request either in person, by mail or by email:

90 Roosevelt Avenue
Mount Royal, Quebec  H3R 1Z5



The fees applicable to a request for access to a document are set by the Quebec government and detailed in the Regulation Respecting Fees for the Transcription, Reproduction or Transmission of Documents or Personal Information. The fees are subject to change at the discretion of the provincial government.

Examining documents

You may come to Town Hall during regular office hours to examine the released document, free of charge. To ensure the document is ready for examination (especially if the document has been redacted), you must make an appointment with the person in charge of access to documents.

Obtaining copies

On payment of the applicable fees, you can obtain a copy of the released document. The fees apply regardless of whether you receive the copy by email, mail or in person.

For reference purposes, as at April 1, 2023:

  • $18.25 is charged to obtain a copy of an incident or accident report (from Public Security, for example);
  • $0.45 is charged per printed or photocopied page of a document.


Application for access to a document

See brochure for more information

More information