Note: The CodeRED system is currently unavailable.
As of November 27, 2025, the Town of Mount Royal wishes to inform residents that an external cybersecurity incident has occurred at OnSolve, the company responsible for the CodeRED alert system, which is used by several Québec municipalities, including Town of Mount Royal, for emergency notifications. This system operates completely independently of municipal systems. As such, none of the Town's technological infrastructure has been affected, and the situation is strictly limited to the external provider OnSolve.
Read the full story about the external cybersecurity incident at OnSolve.
The Emergency, Succession and Mission Plan (ESMP) developed by Town of Mount Royal is a concrete means of meeting the needs of citizens in major emergencies. This tool grew out of the overall process to prioritize and optimize the safety of inhabitants and all people passing through Town territory.
The ESMP is part of the Montreal agglomeration civil protection plan. In the event of an emergency, five missions may be deployed:
The plan can be activated in response to any emergency situation. Its objectives are to:
Various events could occur on Town territory or in nearby areas. Accordingly, the risks have been catalogued by priority level (from 1 to 3). See the Montreal agglomeration’s Civil Protection portal to learn more about the potential hazards and the measures planned to deal with these situations.
If you are a person with reduced mobility due to your age or a disability (impaired motor skills, vision or hearing, etc.), you can request to have your name added to the Town's list of persons with reduced mobility at the Public Security department. In the event of emergency situations, the Town will be able to advise emergency services of your particular situation.
The Town has put in place several tools in order to be ready to act quickly and effectively in the event of a general alert. You should also be prepared to deal with this type of situation, in particular by having a family emergency plan and a 72-hour emergency kit, as suggested by the Quebec government.
In a serious emergency, you'll need some basic supplies so you can be self-sufficient for at least 72 hours. You may have to get by without electricity or running water. In fact, the ice storm of April 5, 2023 proved that a situation of this magnitude can happen at any time. It is very important to be aware of the risks we may face.
A basic emergency kit includes the following items:
Get Prepared is a federal government website that provides all the information you need.
For more information, visit Hydro-Québec's Web page on tips for preparing for an outage.
Agropur cooperative and Saputo Canada Dairy Products, both located in the borough of St-Laurent, have put in place processes to quickly inform local residents of any emergencies that may occur in their buildings.
In fact, both companies have a warning siren to inform the surrounding population in the event of a major industrial accident. Lasting three (3) minutes, this siren is the preferred means used by the Ville de Montréal and its boroughs and demerged municipalities to encourage the population to take shelter in the event of a toxic leak from a plant on its territory (the sound of the siren can be heard within a radius of 1.1 km around the plants).
SAFETY INSTRUCTIONS TO FOLLOW IF YOU HEAR THE SIREN
In the event of an industrial accident involving the release of ammonia into the air:
Saputo
Agropur

10 Roosevelt Avenue
Mount Royal, Quebec H3R 1Z4
90, Roosevelt Avenue
Mount Royal (Quebec) H3R 1Z5
Various assistance and community support services are available free of charge at all times.