Below is a summary of the information regarding the Town that was published in recent weeks, in relation to the collective efforts against the spread of COVID-19. The content is updated periodically.
Find out more about the coronavirus
For the current number of cases in TMR: Santé Montréal
For up-to-date data, turn to Santé Montréal. A pull-down menu, right under "Current situation in Montréal", provides the number of confirmed cases in Montréal by borough, linked city and CIUSSS, including the Town of Mount Royal.
Consultation on COVID-19 symptoms and screening clinics: Info-Santé
To discuss COVID-19 symptoms and resources, ask an expert at Info-Santé: 514 644-4545. Please note that the closest dedicated clinic — by appointment only — is in the Pavilion H parking lot of the Jewish General Hospital, at 5790 Côte-des-Neiges Road. You must have an appointment (1-877-644-4545) before showing up.
Also consult the Self-Care Guide published by the provincial government, for a review of symptoms and detailed hygiene tips, both at work and at home.
Government measures and general situation
Wih the help of the Ministère de la Santé et des Services sociaux, learn how to use a face mask, on YouTube.
Comprehensive resource list
Read our more detailed listing.
Town buildings and other facilities closed, all our activities cancelled
For an indefinite period of time, Mount Royal's municipal buildings are closed to the public, as are most of our outdoor facilities, including playgrounds.
All our public activities are suspended until further notice. See the list.
Most of our employees are teleworking and our administrative services are reduced to a strict minimum. As for essential services, all of them are maintained.
May 20: tennis and some other outdoor activities allowed
Since May 20, it is possible to play tennis in TMR. The use of the skate park and the outdoor fitness track at Danyluk Park is also permitted, without gatherings. Team sports - soccer, basketball, etc. – remain prohibited.
May 22: dog runs open again
Our dog runs reopened on May 22.
Progressive relaunch of service counters: Inspection and Public Security
As of Monday, May 11, the service counter of our Urban Planning and Inspection division (10 Roosevelt Avenue) is once again open the public, by appointment only. Make an appointment by email at firstname.lastname@example.org or by phone at 514 734-3042.
The Public Security service counter (10 Roosevelt Avenue) also reopened on May 11. No appointment needed. Information: 514 734-4666.
Cancellation of all Recreation activities for the Spring 2020 session
All recreational activities for the Spring 2020 session, including at the Pierre-Laporte Pool, are cancelled as of April 8. Refunds to registered users will be issued in the coming weeks. If you have any questions, please contact the Recreation Department by e-mail at email@example.com.
Miscellaneous collections: on the usual days and at the usual times
Our regular collections don't change. Our yard waste collection began on April 15 just as planned, and our branches collection followed on April 30. An important notice in the case of the collection of recyclable materials: throughout the duration of the preventive measures, only the bins will be collected.
Disinfectant wipes, tissues, gloves, masks and other protective or cleaning products go in the trash only, in a sealed bag.
Gardeners and other landscaping services (including for swimming pools): deadline for permits on May 22
Given the directives of the Quebec government, since April 15 it is once again possible to contract the services of a gardener for all types of work. The same goes for all other landscaping and maintenance services, including pool experts.
Now that the Public Security service counter has reopened on May 11, it becomes mandatory again for contractors to obtain from the Town a permit for gardening and the treatment and maintenance of lawns, trees and shrubs. The deadline is Friday, May 22, 2020. During their visit at 10 Roosevelt Avenue, contractors will be asked to present various documents.
A downloadable form can be filled out in advance.
Parking: temporary tolerance
For the entire duration of the preventive measures, the instruction given to our Public Safety patrols is one of tolerance. However, reserved spaces for people with reduced mobility still need to be respected and parking in front of a fire hydrant remains prohibited.
Public transportation: modified schedules, construction work to resume
Please note that the Réseau express métropolitain (REM) construction sites will resume activities as of May 11 and require the complete and immediate closure of the section of the Deux Montagnes line servicing TMR.
Deferred payment of property taxes, interest charges temporarily suspended, including on transfer duties
The second instalment of Mount Royal property taxes, originally due on May 26, is postponed to June 25, 2020. Cheques post-dated to May 26 will not be cashed until this new deadline.
Until the same date, the interest rate calculated daily by the Town on all debts due for the current year and unpaid to date will be 0%.
The due date for the payment of transfer duties that were charged is not deferred, since it is decreed by the Act respecting duties on transfers of immovables. However, from March 23 to June 25, 2020, the Town is charging no interest or penalties on unpaid transfer duties.
Issuing of permits and Planning Advisory Committee (PAC)
As of Monday, May 11, the service counter of our Urban Planning and Inspection division will once again welcome the public, by appointment only.
Make an appointment by email at firstname.lastname@example.org or by phone at 514 734-3042.
The meetings of the Planning Advisory Committee are suspended until further notice. The exact date for the resumption of meetings is unknown, but the committee intends to return to work during the month of May 2020.
Town Council meetings: webcast
Due to the extraordinary precautionary measures currently being taken against the spread of the coronavirus, until we reopen, Town Council meetings will be held in camera and webcast.
This includes the meetings held on March 23 and April 20, which can now be replayed: www.webtv.coop/group/Ville-Mont-Royal/991d721499ad8609602e378424ad1183.
Reginald-J.-P.-Dawson Library: no late fees, no return of documents
Members with documents checked out on their library card due after March 12 will not be subject to late fees, as long as the library remains closed. Our return policy will apply once the library reopens. Our book chute is also closed; please keep your loans at home until the library reopens.
Contact us if needed
Until the reopening of the municipal buildings, communications by e-mail or telephone (514 734-2900) will be the only possible means of communication. Residents are invited to use the Mount Royal website (www.town.mount-royal.qc.ca) if they are looking for general information.
The document chute at the front of Town Hall (90 Roosevelt Avenue) can be used to deposit cheques, forms and other small documents.
Keep this in mind
Isolation and social distancing: the crux of the matter
As evidenced by successive decrees of the Government of Quebec, the essential thing to remember at the moment is to stay at home as much as possible (teleworking, limiting outings), to avoid indoor and outdoor gatherings and to maintain a distance of one to two metres between people when heading out cannot be avoided.
- Wash your hands frequently with warm water and soap, taking your time.
- Protect those around you when you cough or sneeze.
Consult the Self-Care Guide published by the Government of Quebec for detailed hygiene tips at work and at home.