Registrations for recreation activities and aquatic programs are held during spring, late summer and early winter. Consult our brochure or have a look at our step-by-step guide on how to register online, if needed.
Spring / summer 2018
Aquatic activities (online only)
- Tuesday, March 13, from 18:00 to midnight
All other activities (including aquatic activities, if places are still available)
Mount Royal Residents
- Online: from Monday, March 19 at 9:00 until Friday, March 23 at 16:00*
- Registration form drop-off or transmission by fax: from Tuesday, March 20 at 9:00 until Friday, March 23 at 16:00*
- Online, registration form drop-off or transmission by fax: from Thursday, March 22 at 9:00 until Friday, March 23 at 16:00*
* Prices increase by 15% as of 16:00, March 23, unless otherwise specified.
No registration will be processed at the counter during the registration period. Computers and staff are available at the Recreation Centre and telephone assistance (514 734-2928) to guide you through your internet registration.
For requests submitted (*Some exceptions may apply):
- Before the first week of classes: 85%
- After the first class: 75%
- After the second class: 50%
- After the third class: No refund
Note: A minimum of 24 hours’ notice is required before each deadline, failing which the next administrative charge will apply.
Important: All refund and transfer requests must be submitted in person, in writing, by fax or by e-mail at email@example.com requests by telephone will not be accepted.
Multi-theme Day Camp (school break)
You must submit your request, in writing, at least one week before the start of the camp to obtain 85% of the amount paid, failing which no reimbursement will be made.
Summer Day Camps and Specialized Camps (including day care service and outings)
You must submit your request two weeks before the start of the chosen camp to obtain 85% of the amount paid, failing which no reimbursement will be made.
Single-day activities and senior excursions
You must submit your request at least two weeks before the activity date to obtain 85% of the amount paid, failing which no reimbursement will be made.
Overnight Trips Cancellation Policy - Seniors
Refunds for overnight trips are not issued by the Town of Mount Royal when there is less than 30 days before the departure date. No exceptions will be made to this policy. Please take note that full refunds must be claimed through your cancellation insurance.
If the registered person is no longer able to attend classes for medical reasons, his/her request will be considered only upon presentation of a medical certificate. If the request is approved after the beginning of activity, the refund will be made on a pro rata basis for the remaining number of classes or days in the program less the 15% administration charge.
Requests for transfers will be considered up to one week before the start of the activities.
Multi-theme day camp
Written requests for transfers for the Multi-theme day camp will be accepted up to 48 hours before the first starting day, if space is available. After the date, no transfers will be made.
Summer Day Camps and Specialized Camps
Written requests for transfers for the day camps and specialized camps will be accepted up to two weeks before the beginning of the chosen camp, if space is available. After the date, no transfers will be made.
Membership fees for the Recreation Centre, tennis and swimming pools are not refundable.
Refunds will be made only by cheque or in the form of a credit to your Visa, MasterCard or Interac card.
Payment or credit will not be made for refunds of $10 or less (after deduction of the administration charge).
Cancellation of activities and opening of new groups
Insufficient registration will result in the cancellation of the activity. Depending on registration and available resources, groups or courses may be added. The Town reserves the right to modify or terminate programs and activities at any time.
List of employees
You can refer to the list of Recreation, Culture and Community Activities Department employees.